Retail
Multi-site network for a retail group with 14 stores
Unified network across 14 stores with per-area segmentation, customer wireless and central link visibility.
- Client: Retail group (name withheld)
- Industry: Retail
- Year: 2026
The challenge
Starting point
Fourteen different networks, no documentation, diagnoses that took over four hours and no visibility into the links.
The solution
What we implemented
A standard replicable network per site, segmentation by area, wireless coverage for customers and central monitoring with per-link alerts.
Results
Figures measured after go-live, compared against the project's baseline.
- Network incidents
- -62 %Compared with the quarter before the project
- Diagnosis time
- from 4 h to 25 min
- Documented sites
- 14 of 14
The group ran 14 stores on networks built at different times by different vendors. Every outage was diagnosed blind and resolution time was over four hours.
What we did
A survey of every site, the design of a standard replicable network, segmentation by area (operations, customers, back office) and central monitoring of links and devices.
Outcome
Network incidents dropped steadily and diagnosis went from hours to minutes, because the team now knows what to look at and has documentation for every site.
Services delivered
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