We say "no" in time
We would rather turn down a project than commit to a deadline or a service level we cannot meet.
About us
About us
A technology group with several brands and one service standard
Our story
Estratos started as an infrastructure integrator and today is a group of technology companies that shares one engineering and service standard. Each brand in the group addresses a specific problem —connectivity, continuity, security or software— and all of them work over the same operation: documented inventory, written procedures and support with committed service levels.
How we work
We start by understanding the customer operation and its tolerance to interruption. From there come a diagnosis, a design and a staged plan with owners and dates. We do not propose technology we cannot operate afterwards.
What sets us apart
- Our own engineering: the team that designs is the team that implements and supports.
- Documented operations: every delivered service leaves its documentation and its continuity plan.
- Several brands, one point of contact: customers can grow inside the group without changing vendors.
Our commitment
We would rather say "no" to a project than compromise a deadline or a service level we cannot meet. That is why most of our customers have been with us for more than five years.
How we work
What holds every project together
They are not a poster on the wall: they are the criteria we use to decide, prioritise and answer.
Documented or it did not happen
What is not documented does not exist: every delivered service leaves diagrams, safeguarded credentials and a continuity plan.
Evidence, not promises
We measure what we say we do and share the numbers, even when they do not favour us.
Whoever designs, implements
The same team that proposes the solution implements and operates it. No gaps in accountability.
Team
The people behind the operation
Engineering, support and technical leadership with clear names, phone numbers and responsibilities.
Service desk
Operations and support
Requests and incidents handled with committed service levels and a monthly indicator report.
Customers
Companies that trust us
Let us work together
If your operation cannot stop, let us talk: we review your infrastructure and tell you where to start.